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I was over-charged for my new transmission that I had installed in my 2018 Chevrolet Silverado. I looked up new Chevrolet transmissions online and the high cost was $3800.00. A GM representative I spoke with informed me that Superior Auto over-charged me for the transmission. Superior Auto charged me $5,891.43. After reviewing my final bill, I noticed that Superior Auto had charged me twice for programming my transmission. I went back on Thursday, June 30, 2022; and $250.00 was reimbursed back to me. B and B Brothers own another mechanic shop on Coulter Street, Bryan, Texas. They have done work on my 1965 Ford for several years. It has been a good working relationship until the installation of my new transmission in my 2018 Chevrolet Silverado. I strongly feel I was grossly over-charged. I am a retired Veteran. Most places that give military discounts give a 10% discount. Superior Auto only gave me a 5% discount.

Shelton, I deeply apologize that you feel you were overcharged. Please understand that we did inform you that this repair would be covered by your warranty at the dealership at no expense to you as well. I do wish we could have had this conversation before the repairs were approved so that we could have taken a different approach to meet your financial expectations. We do know you have been a loyal customer and we have always tried to keep our communication as honest and transparent as possible.

- Superior Auto Service
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Since my wonderful old autoshop (University auto) is no longer is business I gave Superior a try for an inspection of my old farm truck. Turns out I knocked the brake light switch cable out on the way into inspection, as it had been loose, they told me, I found the culprit and then they completed this as one inspection. Everyone there was pleasant and Clay (co-owner) seems enthusiastic for new customers. Will try them again next time I need service👍🏻

Thank you Seth. We do get excited to see new customers. Glad we could help with your ford f350

- Superior Auto Service
5

Great service is refreshing these days

Thank you Kevin. Happy to help with both the toyota camry and toyota 4runner

- Superior Auto Service
5

Great service. Just good friendly, down home folks , I highly recommend this place to anyone who needs auto repair.

Thank you. Happy we could help with your 2016 Ram 1500

- Superior Auto Service
5

Always have excellent service with Superior Auto Service. They’re friendly, honest and go out of their way to make things right. I won’t go anywhere else.

Thank you. Our customers are very important to us.

- Superior Auto Service
Superior Auto Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Superior Auto Service (979) 846-5344 if you have any issues in accessing any area of our website.
3701 S College Ave Bryan, TX, 77801 (979) 846-5344